Welcome to Software Recommendations SE, "96 94". I happen to be friends with your aunt, 99.
Our community is a bit different from other SE communities in that there is a much greater chance of there being no possible answer to some of our questions.
For example, if someone asks for the impossible, like a completely gratis (free of financial cost) operating system that is both reliable and completely open-source, there are obviously no possible answers. Oh, wait... Linux. Bad example. ;)
Being serious though, many of our questions will intentionally remain unanswered until there are software products that match the requester's specifications. Those unanswered questions are by design.
I think it would be interesting to know how many of our unanswered questions are currently answerable, and I welcome any way to determine that metric!