I've just stumbled upon two tags which seem to address the very same purpose:
Before merging the two, I'd like to ask for consent. My proposal would be making
issue-tracker the target, and
support-tracker a synonym to it.
I think these tags should definitely be merged. issue-tracker and support-tracker to me seem to mean the same thing. If one of the tags were, say, bug-tracker then I could see how it would relate to code; however, just the word, "issue" really doesn't apply only to code but could mean any issue. Referencing Wikipedia,
An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues, as needed by an organization.
It seems that support ticket and issue tracker are the same, and I'm sure you could link
support ticket as well.
Not sure about this. issue-tracker sounds to me like (and seems to be used for) questions about... 'issue trackers': things to track bugs in, e.g., code.
support-tracker feels like something the manage incoming emails, phone calls, etc. from customers, and to track tickets created due to those 'support' incidents.